Support

Support & FAQ

Community links updated · August 27, 2026

Email nodejq@gmail.com to report an issue or request a feature — we read and reply to every message. You can also join the official Nova Retro Discord community or QQ group. Common import and compatibility questions are answered below.

Official community

Feedback & community

Tell us what gets in your way, what you want next, or see how other players use Nova Retro.

QQ GROUP153194510 Open QQ group page DISCORDNova Retro Community Join Discord EMAILnodejq@gmail.com Send email

The link opens in your browser. When reporting an issue, include your device model, system version, console type, and reproduction steps. Do not send ROMs, BIOS files, or other copyrighted game content.

Which devices are supported?

Nova Retro supports iOS and iPadOS 18 or later and Apple silicon Macs running macOS 14 or later. The HarmonyOS NEXT edition targets phones, tablets, and 2-in-1 devices on API 20 or later and is being prepared for release.

Which systems are supported?

FC / NES, SFC / SNES, Game Boy, Game Boy Color, Game Boy Advance, and Genesis / Mega Drive. N64, NDS, and 32X are not currently listed as supported.

Why are there no games in the app?

Nova Retro provides the emulation runtime only. It includes no games and offers no downloads. Use the system file picker to import game files you legally own.

What if an imported game does not appear?

Confirm that the file belongs to one of the six supported systems.
Use the add button in the app to select the file again.
Check that the file is still in its original location and accessible in the system Files app.

Where are saves stored?

Games, saves, and settings are stored in the local app container. Before removing data, make sure you no longer need it; the developer cannot restore it from a server.

Where can I download it?

Nova Retro for iPhone, iPad, and Mac is now available free on the App Store. iOS / iPadOS 18 or later is required; Mac requires Apple silicon and macOS 14 or later. The HarmonyOS NEXT edition is not yet listed. Open the App Store

The Discord community and QQ group are the current public feedback channels. Nova Retro will never ask you to send game files, account passwords, or other sensitive information.